Buildt AI Limited (referred to as “Cosine”) is committed to protecting your personal information and respecting applicable data protection laws around the world. This privacy policy explains how we do this, and it applies to your use of our websites, products, and services.
How we use your personal information
We use personal information in order to promote and provide Cosine products and services, to ensure the security of our websites, and to run our business. We have set out below more information on the categories of personal information that we collect, the specific ways in which that personal information is processed by us, the legal bases which permit us to do this, and the types of partners with whom we share your personal information. In some cases where we ask for your personal information, we do so in order for us to fulfil your request (e.g. needing your contact details to create your account with us). If you do not provide that personal information we will not be able to process your request or order.
What information does Cosine collect?
We collect and process personal data about you when you interact with us and use our services. This information may be collected directly from you, or from third party sources, and includes:
Your name and email address
Your marketing preferences, including any consents you have given us
Information related to the browser or device you use to access our services such as your IP address
Records of and relating to your use of our services
Information we may access from third party platforms used by you, and to which you give us access
In addition, we may collect the following information if you apply to work with Cosine:
Special category data (such as community background, gender, race, disability, sexual orientation, marital status, dependant/caring responsibilities) to be used in relation to our employees and prospective employees to ensure meaningful equal opportunity monitoring and reporting
CVs and covering letters received as part of a recruitment process which may include contact details, career history, qualifications and skills
Information communicated in job interviews or through our recruitment processes
How does Cosine use your information?
We use your information as follows:
To fulfil a contract with you or take steps at your request before this:
When you purchase access to our software products and services
Providing information and support to you in relation to our software products and services
Contacting you with information about changes to our software products and services
As required by Cosine to conduct our business and pursue our legitimate interests, in particular:
Giving you access to our software products or services
Providing you with different content within a product or service, depending on how you use that product or service
Letting you know about Cosine products and services by email in accordance with your marketing preferences and laws relating to direct marketing
Analysing how you use Cosine products and services so we can improve our levels of service and develop future products and services
Ensuring the security of Cosine’s websites and information technology systems and protecting the rights of Cosine and our other customers
Where you give us consent:
For any use of your special category data
If we need your consent in order to send marketing for Cosine products and services to you
For purposes which are required by law:
Sharing your personal information in order to comply with professional and legal obligations to which Cosine is subject
To fulfil our obligations under relevant laws in force from time to time (including relating to money laundering and tax compliance)
How will Cosine share your information?
We may share your personal information:
With third party platforms used by you to which you give us access
Within the Cosine group of companies in relation to any of the activities described in this privacy policy
With third party service providers who process your information on Cosine’s behalf for the activities described in this privacy policy, such as our payment processors, or our IT service and infrastructure providers
We will also share your personal information:
If we think this is necessary to in order to protect the rights, property, or safety of Cosine, our employees, our commercial partners, or our customers. This includes sharing information for the purposes of fraud protection and credit risk reduction
With government authorities, regulators, and/or law enforcement officials if required by law
We currently work with the following technical partners with whom we may share your personal information for the purposes mentioned above:
Company Name | Location | Processing Purpose |
Amazon Web Services, Inc. | United States | Cloud infrastructure services |
Google LLC (Google Cloud Platform) | United States | Cloud infrastructure services |
Vercel Inc. | United States | Web Hosting |
Stripe, Inc. | United States | Payment Processor |
GitHub, Inc. | United States | Code Hosting |
Slack Technologies, LLC (a Salesforce company) | United States | Communication Solution |
Cloudflare, Inc | United States | Cloud infrastructure services |
PostHog, Inc. | European Union | User Analytics |
Functional Software, Inc. (Sentry) | United States | Application monitoring and debugging |
Axiom, Inc | United States | Application monitoring and debugging |
Resend, Inc | United States | System email notifications |
Klaviyo, Inc | United States | CRM and email marketing |
Sendinblue Inc (Brevo) | United States | In product support |
OpenAI Ireland Ltd & OpenAI, L.L.C. | European Union United States | Provides AI models in support of Cosine’s AI/ML-powered features |
Anthropic Ireland, Limited & Anthropic PBC | European Union United States | Provides AI models in support of Cosine’s AI/ML-powered features |
Microsoft Corporation, Inc. (Azure Cloud Platform) | United States | Cloud infrastructure services |
Perplexity AI, Inc | United States | Internet search results in support of Cosine’s AI/ML-powered features |
This list may be updated from time to time.
Giving and withdrawing your consent and updating your personal information Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data. You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, contact us by email at [email protected] or through the form on our website at https://cosine.sh.
Storing your personal information
Your personal information may be stored and processed outside of the country where it is collected, including outside of the United Kingdom or the European Economic Area. When transferring information to others, within the UK or EEA or otherwise, we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal data. This may include use of standard contractual clauses that have been approved by authorities around the world. We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.
Your rights
You have the right to request access to and rectification or erasure of personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information. You have the right to object to your personal information being processed on the grounds of Cosine’s legitimate interests. You have the right to object to us sending you direct marketing and profiling you for the purposes of direct marketing. You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred.
When you contact us to assert any of your rights, we may require you to provide evidence of your identity in order to properly protect your information.
Contacting us
You can contact us through the form on our website at https://cosine.sh in relation to any of the rights described in this privacy policy, or if you have any questions regarding this privacy policy.